BUSINESS HOW TO's
creating your account
Create your profile on Art Mavens Pro for free on https://pro.artmavens.io/customer-register
complete business profile
It's quick and easy to complete your profile, simply follow these steps, takes less than 5 minutes:
- Verify your email
- If you haven’t done so, verify your email using the link sent to your registered email address. If you need us to resend the verification link, click the ‘Resend’ button at the top of your profile page.
- Fill in profile information:
- Upload a logo by clicking on the photo icon.
- Add links to your company website and social media accounts.
- Add an introduction
- You can choose whether to use your company boiler plate or write something specifically aimed at freelancers, more geared towards explaining your vision and speaking about your team
add and manage payment
We use Stripe to manage payments. When you set up payment, you’ll be directed to create a free Art Mavens Pro-connected Stripe account. You can then add & manage your bank details directly on Art Mavens Pro.
post a new freelance job
You will receive emails to notify you of candidates that correspond to your search. You can then reach out to them directly on our messaging interface, discuss the gig, set milestones and launch the project.
create milestones
Milestones are the building blocks of jobs on Art Mavens Pro and define the specific work to be performed for each job. Each milestone is an independent contractual element with its own deliverables, timing and payment.
Milestones are widely used by global freelance platforms for 2 main reasons:
1. To create a clear project roadmap – by defining key project steps, deliverables, timing & cost.
2. To promote trust & security – by serving as built-in checkpoints over the course of a project.
Milestones are widely used by global freelance platforms for 2 main reasons:
1. To create a clear project roadmap – by defining key project steps, deliverables, timing & cost.
2. To promote trust & security – by serving as built-in checkpoints over the course of a project.
milestone types
There are 2 types of milestones you can use to define the work you need to be performed. Each can be used separately or together in the same job.
Individual Milestones: one-off tasks defined by deliverable(s), cost and optional deadline.
For example: “Deliver information X, Y & Z regarding our top 100 potential customers in 2 weeks for £800.” Individual milestones are best for one-time tasks with clearly defined deliverables.
Repeating Milestones: hourly tasks defined by deliverable(s), # hours per cycle (weekly or monthly), hourly rate and optional deadline (i.e., planned end date).
For example: “Support our social media management for 10 hours per week at a rate of £100/hour.”
Repeating milestones are best if you need ongoing support and/or have deliverables that are less clearly defined.
Individual Milestones: one-off tasks defined by deliverable(s), cost and optional deadline.
For example: “Deliver information X, Y & Z regarding our top 100 potential customers in 2 weeks for £800.” Individual milestones are best for one-time tasks with clearly defined deliverables.
Repeating Milestones: hourly tasks defined by deliverable(s), # hours per cycle (weekly or monthly), hourly rate and optional deadline (i.e., planned end date).
For example: “Support our social media management for 10 hours per week at a rate of £100/hour.”
Repeating milestones are best if you need ongoing support and/or have deliverables that are less clearly defined.
how milestones work
The following are the key steps in the life of a milestone:
1. Create Milestone: add milestones to a proposal and get agreement from the freelancer before starting a contract (you can also add milestones to a live contract).
2. Start Milestone: once a contract is live, you can start milestones in any order you wish.
3. Manage Workflow: collaborate with your freelancer using Art Mavens Pro messaging and/or 3rd party tools.
4. Approve & Pay: when the freelancer has completed a milestone according to your specifications, approve the milestone and payment will be instantly released.
5. End Milestone: Individual (one-off) milestones end automatically once you approve & pay; Repeating (hourly) milestones continue until ended by you or the freelancer.
1. Create Milestone: add milestones to a proposal and get agreement from the freelancer before starting a contract (you can also add milestones to a live contract).
2. Start Milestone: once a contract is live, you can start milestones in any order you wish.
3. Manage Workflow: collaborate with your freelancer using Art Mavens Pro messaging and/or 3rd party tools.
4. Approve & Pay: when the freelancer has completed a milestone according to your specifications, approve the milestone and payment will be instantly released.
5. End Milestone: Individual (one-off) milestones end automatically once you approve & pay; Repeating (hourly) milestones continue until ended by you or the freelancer.
Choose Your Profile Photo
We recommend uploading your logo in high resolution to stand out for freelancers
manage proposals
When a candidate applies to one of your jobs, they create a ‘Proposal’.
A proposal begins as a cover note sent by an applicant. You can then message the applicant and add specific tasks to the proposal before creating a contract.
Go to Jobs > All Jobs, and click on ‘Proposals’ for the relevant job.
From this page you can add proposals to a ‘Shortlist’, add applicants to ‘Favorites’, message applicants directly, and view proposals.
Each of these options is described in more detail below:
Add proposals to ‘Shortlist’
A proposal begins as a cover note sent by an applicant. You can then message the applicant and add specific tasks to the proposal before creating a contract.
Go to Jobs > All Jobs, and click on ‘Proposals’ for the relevant job.
From this page you can add proposals to a ‘Shortlist’, add applicants to ‘Favorites’, message applicants directly, and view proposals.
Each of these options is described in more detail below:
Add proposals to ‘Shortlist’
- Shortlists are an easy way to organize & prioritize proposals for a job.
- Add proposals to the shortlist for a specific job by clicking the ‘thumbs up’ button in an applicant’s profile snapshot.You can access your shortlist for a job by navigating to Jobs > Shortlist and selecting the relevant job from the drop-down menu.
- Save top applicants to your ‘Favorites’ and easily find & message them later.
- ‘Favorites’ is a great way to catalogue and stay in touch with top candidates for future projects and/or recruitment.
- To add an applicant to your ‘Favorites’, click the ‘heart’ button in an applicant’s profile snapshot.
- You can access your ‘Favorites’ by navigating to Jobs > Favorites.
- Message applicants to ask screening questions, coordinate calls or discuss project details. Just click ‘Message’ in an applicant’s profile snapshot.
- Type your message into the chat window. The message will go to the applicant’s inbox, with a copy to their linked email address.
- To view an applicant’s proposal, click on ‘View Proposal’ in the applicant’s profile snapshot.
- This will take you to the proposal page, where you can message, add milestones to the proposal, or create a contract right away (and add milestones later).
- You can also add the proposal to your ‘Shortlist’ or add the applicant to ‘Favorites’ directly from this page.
ending a job
Once your project is over, it’s time to close your contract and leave a review for your freelancer.
After closing a contract, it’s no longer possible to add new milestones, but you are always free to re-hire the same freelancer for a new project in the future.
You can close a contract at any time, so long as no milestones are active or if outstanding milestones haven’t been started. If any of your milestones have been started and are still active, you will need to end them before closing the contract.
To close a contract, click ‘End Contract’.
After closing a contract, it’s no longer possible to add new milestones, but you are always free to re-hire the same freelancer for a new project in the future.
You can close a contract at any time, so long as no milestones are active or if outstanding milestones haven’t been started. If any of your milestones have been started and are still active, you will need to end them before closing the contract.
To close a contract, click ‘End Contract’.
Processing fees
Processing fees are charged on each transaction by our payment provider. Fees are approximately 2%, but can change slightly based on location and currency.
disputes
While disputes are rare, and limited in scope and impact due to the milestone feature, they can occur.
In the case of a dispute regarding a milestone, we strongly encourage both parties to discuss in good faith and attempt to reach a resolution independently. Where this fails, you can find our Dispute Resolution Policy here.
In the case of a dispute regarding a milestone, we strongly encourage both parties to discuss in good faith and attempt to reach a resolution independently. Where this fails, you can find our Dispute Resolution Policy here.
